ADD ITEMS TO YOUR BASKET

As you browse through the site, just click the "add to basket" button next to anything you want to buy. To view the contents of your basket just click on any of the "view basket" buttons. When you are ready to complete your order, click on the "check out" button.

POSTAGE

Postage is by Royal Mail 1st Class Recorded Delivery and is charged based on the weight of your item. The total shipping charge for your order can be seen in at the checkout stage, before you make payment.

RETURNS

In the unlikely event that your order arrives damaged or faulty in any way please inform us immediately by email and return it to us within 7 days for a full refund or replacement.

Under UK distance selling regulations customers within the UK may return any item bought by mail order within 7 days of receipt. However, if you choose to exercise this right, please be aware that you must notify us of your intention to return the goods within that period and that the goods must be returned in unused condition and in their original packaging. Any items supplied in sealed packaging (such as CD's, DVD's or software) may only be returned if they remain sealed and have not been opened. You will be liable for the cost of postage in both directions and on receipt of the returned item a refund will be made for the purchase price of the goods only.

DELIVERY TIMES

We aim to dispatch your order within 2 working days of confirmed payment and would expect you to receive your goods within 7 days, (UK only).

Should any item be temporarily unavailable for any reason, this website should reflect that fact.

As a recent postal strike has demonstrated, things do go wrong occasionally. This is unavoidable, but rest assured we will ALWAYS inform you of any issues known to us.

PAYMENT

Payment can be made using any UK debit or credit card via our secure payments processor, PayPal. If you wish to order by email and pay by cheque please contact us to discuss this before ordering.

You will receive email confirmation of your order from Sound-Insite shortly after completeing the checkout procedure. You will receive an email from PayPal confirming receipt of your payment within a few hours of the transaction, and a further email from us to let you know when your goods have been dispatched.